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Frequently Asked Questions

Do you need property managers for Airbnb?

It’s common to have a lot of questions about Airbnb management for your short-term rental and the benefits of Airbnb property management in Australia deserve some consideration. For those with multiple properties, a short-term rental management agreement can be extremely beneficial for successful Airbnb property management and happy guests. 

How does Home Plus Hotel Management charge for its services?

We provide flexible charging method, mainly operating on a transparent commission-based model, which ensures a hassle-free leasing experience for you, covering setup fee, property marketing, cleaning coordination, and maintenance oversight. Any additional costs, such as deep cleaning or urgent repairs, will be discussed with you in advance to ensure full transparency.

What happens if a guest damages my property?

Guest security is our priority. We require guests to pay a security deposit and strictly enforce house rules. If any damages occur, we will handle the claims process through the booking platform or our insurance partners. We also conduct thorough inspections between stays to ensure your property is always in top condition.

Can I still use my property when I want?

Absolutely! As the owner, you can access and use your property with an early notice under a fair charging agreement. Simply let us know when you’d like to reserve it for personal use, and we’ll block those dates on all booking platforms.

How do I receive my rental income?

Payouts are processed on a regular basis, typically following each guest stay. We provide detailed financial statements, showing your earnings and any expenses, so you always have a clear picture of your property’s performance.

What makes Home Plus Hotel Management different from other short-term rental managers?

We offer a hands-free, high-performance management experience with a focus on maximizing returns, maintaining top-tier property standards, and providing outstanding guest experiences. Our expertise in pricing strategies, marketing, and guest relations ensures your property achieves its full potential.

What are the benefits of leasing in short-term service?

Leasing your property for short-term rentals can generate higher income compared to long-term leasing, thanks to dynamic pricing and seasonal demand. It also offers greater flexibility, allowing you to reserve the property for personal use whenever needed. Frequent professional cleaning and inspections ensure better maintenance and reduce long-term wear and tear. Additionally, short-term stays diversify your guest pool, lowering the risk of problematic tenants. With expert management, you can enjoy a hassle-free experience while maximizing your investment returns.

(07) 5663 5856

Suite 3, Level 10, 12-14 Marine Parade, Southport QLD 4215

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